SYS:CONTACT // Direct Line
Every message reaches an engineer. Every reply within 24 hours.
No ticket queues, no chatbots, no sales theater. Tell us what you're building and an engineer who worked on the system will respond.
For developers and engineering teams
Questions about integration, SDK usage, performance characteristics, or authorization modeling — we're engineers too, and we'll give you a straight answer.
- Authorization Platform How InferaDB works and what it replaces
- Quick Start Guide From zero to permission checks in 5 minutes
- Documentation Hub SDKs, APIs, architecture, and modeling guides
- Discord Community (opens in new tab) Real-time help from the team and community
- GitHub (opens in new tab) Open issues, contribute, and follow development
For security leaders and enterprise buyers
Evaluating authorization infrastructure for your organization? We'll walk you through architecture, compliance posture, and deployment options — no sales theater.
- SOC 2 Type II and HIPAA ready Cryptographic audit trails satisfy compliance frameworks by default
- Dedicated deployment options Single-tenant instances with your encryption keys
- Volume pricing Custom plans for high-throughput authorization workloads
- Priority engineering support Direct access to the team that built the system
For investors, integrators, and collaborators
Building something that intersects with authorization infrastructure? We're interested in technical partnerships, integration opportunities, and strategic conversations.
- Integration partners Embed InferaDB authorization into your platform
- Technology partners Joint solutions for shared customer segments
- Investors Learn about our vision for authorization infrastructure
Responsible disclosure
Found a security vulnerability? We take every report seriously and follow responsible disclosure practices. For sensitive issues, use our security email directly.
- Acknowledgement within 24 hours We confirm receipt and begin triage immediately
- Coordinated disclosure We work with reporters on fix timelines before any public disclosure